Last Updated: September 14, 2026
Thank you for shopping at AHADARIZ. We want you to be satisfied with your purchase. Please review our return and refund policy below before placing an order.
30-Day Return Policy
For eligible products, we accept return requests made within 30 days of delivery.
To qualify for a return, the item must be unused, unopened, and in the same condition in which you received it, with its original packaging, labels, accessories, and other included materials.
To request a return, please contact us through the contact information provided on our website. Please include your order number, the item you wish to return, and the reason for the return.
Please do not send a product back before receiving return instructions from us.
Grocery, Food & Consumable Products
For health, hygiene, and safety reasons, opened or used food, grocery, beverage, and other consumable products cannot normally be returned.
However, if a grocery or consumable product arrives damaged, defective, incorrect, spoiled, or otherwise materially different from what you ordered, please contact us promptly after delivery.
We may request photographs of the product, packaging, shipping label, expiration/best-by information, or other information necessary to review your claim.
If your claim is approved, we may provide an appropriate replacement or refund, depending on the circumstances and applicable law.
Damaged, Defective or Incorrect Items
Please inspect your order when it arrives.
If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as reasonably possible. Please provide your order number and clear photographs showing the issue when applicable.
Once we review the issue, we will work with you on an appropriate resolution.
Non-Returnable Items
Certain products cannot be returned, including:
- Opened, used, or partially consumed food and beverages
- Perishable goods where a return is not appropriate for health or safety reasons
- Products that have been used, altered, damaged, or are missing parts after delivery
- Items returned without their original packaging where the condition prevents resale
- Gift cards
- Items specifically marked Final Sale or non-returnable before purchase
Nothing in this policy limits any rights you may have under applicable consumer-protection law.
Return Shipping
If you are returning an eligible item because you changed your mind or no longer want it, you may be responsible for return shipping costs.
If the return is due to an error on our part, such as receiving an incorrect, damaged, or defective item, we will provide appropriate return instructions and, where applicable, cover reasonable return shipping costs.
Original shipping charges are generally non-refundable unless required by law or the refund results from an error on our part.
Refunds
After we receive and inspect an eligible return, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Please allow additional time for your bank, credit card issuer, or payment provider to process and post the refund.
Shipping charges and other non-refundable charges, if any, will not be refunded unless required by applicable law or otherwise stated in this policy.
Order Cancellations
We process orders as quickly as possible. If you need to cancel an order, contact us immediately.
We cannot guarantee cancellation once an order has entered processing, fulfillment, or shipment. If the order has already shipped, the applicable return terms above will apply.
Exchanges
We do not guarantee direct exchanges for all products. Where appropriate, we may provide a replacement for an incorrect, damaged, or defective product.
For other eligible products, you may be asked to return the original item and place a new order.
Refunds for Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, building management, or the carrier where appropriate.
Then contact AHADARIZ so we can review the shipment information and determine what assistance may be available.
Contact Us
If you have any questions regarding returns, refunds, damaged products, or your order, please contact us through our Contact Us page or using the information below.
AHADARIZ
1595 Westover Road, STEMSR6
Chicopee, MA 01020
United States
Website: www.ahadariz.com
Email: support@ahadariz.com
Return Address:
AHADARIZ
1595 Westover Road, STEMSR6
Chicopee, MA 01020
United States