Shipping policy

Last Updated: September 14, 2026

Thank you for shopping with AHADARIZ, operated by AHAD ARIZ INC. This Shipping Policy explains how we process, ship, and deliver orders placed through ahadariz.com.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully authorized.

Business days are Monday through Friday, excluding U.S. federal holidays.

During periods of high order volume, promotions, holidays, severe weather, or other circumstances outside our control, processing may take longer.

Once your order has shipped, you will receive shipping or tracking information when available.

2. Shipping Destinations

We currently ship to eligible addresses within the United States.

Certain products or locations may be subject to shipping restrictions. If we are unable to ship an order to the address provided, we may contact you for additional information or cancel and refund the affected order.

3. Shipping Rates

Shipping charges, when applicable, are calculated and displayed at checkout before you complete your purchase.

We may occasionally offer free shipping, promotional shipping rates, or other shipping discounts. Any applicable conditions will be displayed on our website or during checkout.

4. Estimated Delivery Times

After order processing, most orders are expected to arrive within approximately 3–7 business days.

Delivery times are estimates and are not guaranteed unless specifically stated otherwise.

Actual delivery times may vary depending on the destination, shipping carrier, product availability, weather, holidays, or other circumstances outside our reasonable control.

5. Multiple Shipments

Products in the same order may sometimes be fulfilled from different locations or fulfillment partners.

As a result, your order may arrive in more than one package and on different dates. When available, separate tracking information may be provided for each shipment.

You will not be charged additional shipping solely because we choose to divide an order into multiple shipments unless otherwise disclosed before purchase.

6. Order Tracking

When tracking information is available, it will be provided by email or through the order-status page.

Please allow some time after receiving your tracking number for the shipping carrier's system to update.

If your tracking information has not updated for an extended period, please contact us at support@ahadariz.com.

7. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please contact us as soon as possible if you discover an error in your shipping address.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address supplied by the customer, additional shipping charges may apply before the order can be resent.

8. Delayed Shipments

Although we make reasonable efforts to have orders delivered within the estimated timeframe, delays may occur because of carrier disruptions, severe weather, holidays, high shipping volumes, supply issues, or other circumstances outside our reasonable control.

If your shipment appears significantly delayed, please contact us and we will assist you in reviewing the available tracking information.

9. Lost or Missing Packages

If your tracking information shows your package as delivered but you cannot locate it, please check:

Around your property and usual delivery locations
With household members or neighbors
With your building management or reception desk, if applicable
With the shipping carrier using your tracking information

If you still cannot locate the package, contact us at support@ahadariz.com with your order number so we can review the situation.

Refunds or replacements for lost, stolen, or missing packages are handled based on the circumstances of the shipment and applicable law.

10. Damaged Packages or Products

Please inspect your order when it arrives.

If an item arrives damaged, defective, leaking, spoiled, incorrect, or otherwise materially different from what you ordered, contact us as soon as reasonably possible at support@ahadariz.com.

Please include your order number and, when applicable, photographs of the product, packaging, shipping label, and damage.

Eligible claims will be handled according to our Return & Refund Policy.

11. Grocery and Consumable Products

Some grocery, food, beverage, and other consumable products may be subject to special shipping or handling requirements.

Product availability and shipping eligibility may vary by destination. We reserve the right to cancel and refund an item if it cannot reasonably or legally be shipped to the customer's location.

Customers should inspect consumable products upon delivery and contact us promptly if a product arrives damaged, spoiled, opened, or otherwise unsuitable because of a shipping-related issue.

12. Order Cancellations

We begin processing orders as quickly as possible.

If you wish to cancel an order, contact us immediately at support@ahadariz.com.

We cannot guarantee cancellation once an order has entered processing, fulfillment, or shipment. If an order has already shipped, our Return & Refund Policy will apply where the product is eligible for return.